diamond exchange
diamond exchange
Share
Add to wishlist
This app is available for your device
diamond exchange
This app is available for your device
Contact
+91 6658529688
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to you to complete the login process. This method allows for easy access without needing a password or email.
Q2: What should I do if I am not getting OTP?
To begin, ensure your internet connection is stable and strong. Wait for a reliable signal to connect, then click the "send OTP" button and wait for the code to be sent. If you don't receive the OTP, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If your number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will help resolve the login issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app. After reinstalling, you should be able to log in and play the updated app without any problems.
Q1: What is the minimum withdrawal amount in the diamond exchange?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, and bonus amounts cannot be withdrawn. This means you can only redeem money you've earned through actual gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure you have completed and submitted all required KYC (Know Your Customer) details in this app. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, payment processing may experience delays, potentially extending wait times up to 24 hours. This delay is a potential exception to the otherwise efficient service.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus can be withdrawn by you. The bonus amount itself is not withdrawable, but winnings from gameplay using the bonus are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in settings to see if your withdrawal request is being processed. If it's not showing up, don't worry, the money should be added to your wallet account within 24 hours. If you still encounter a problem, you can contact their care centre for assistance.
We recognize the importance of flexible banking options, which is why we provide a wide range of deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrency options. Our dedicated customer support team is available 24/7, 365 days a year, to assist you with any questions or concerns you may have, ensuring a seamless and enjoyable experience whenever you visit us. From the moment you start using our services, you can rest assured that our team is always available to help. Whether you need assistance with a deposit, withdrawal, or have a question about your account, our support team is just a click or call away. We understand that timely support is crucial in today's fast-paced digital world, and we strive to provide prompt and effective solutions to any issues you may encounter. Our commitment to customer satisfaction is unwavering, and we continuously work to improve our services to meet the evolving needs of our users. With our flexible banking options and dedicated support team, you can trust that you're in good hands whenever you interact with us.
To enhance your gaming experience, we provide a range of secure and convenient deposit and withdrawal methods. This includes credit cards, electronic wallets, and cryptocurrency options, ensuring that your transactions are quick, easy, and protected. Our platform is designed with cutting-edge technology to guarantee a fair and robust gaming experience, providing you with peace of mind as you indulge in your favorite games.